Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Yora, a brand of Yakria Private Limited.
Throughout the site, the terms “we”, “us”, and “our” refer to Yora.
Yora offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.
Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or harmful code.
A breach or violation of any Terms will result in an immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks, and
(b) technical modifications to connect networks or devices.
Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
Headings are included for convenience only and do not limit these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or current.
The material is for general information only and should not be relied upon without consulting more complete or timely sources.
Any reliance on this site is at your own risk.
We reserve the right to modify content at any time without obligation to update it.
You agree it’s your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any Service or product at any time.
We shall not be liable for any modification, price change, suspension, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website and may have limited quantities.
All returns or exchanges follow our Refund Policy.
We strive to display product colors and images accurately, but we cannot guarantee your device’s display accuracy.
We reserve the right to:

  • Limit sales to any person or region

  • Limit product quantities

  • Discontinue any product at any time

  • Update pricing or descriptions without notice

We do not warrant that the quality of any product or service will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order.
If an order is changed or canceled, we will attempt to notify you via the email or phone number provided at the time of purchase.
You agree to provide accurate and up-to-date billing, contact, and payment information for all orders.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or input.
Use of these tools is at your own risk.
We are not liable for any issues arising from the use of third-party tools or future features offered through the site.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include content or products from third parties.
We are not responsible for third-party content, websites, or transactions.
Please review third-party terms carefully before engaging with them.
Complaints or issues with third-party products should be directed to the provider.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit suggestions, feedback, or creative content (“comments”), you agree that we may use them freely in any medium without obligation to compensate you.
We may monitor or remove content deemed inappropriate or in violation of these Terms.
You agree that your submissions will not infringe third-party rights or contain unlawful or harmful material.
We assume no liability for user or third-party comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy available on our website.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions related to product descriptions, pricing, promotions, or shipping details.
We reserve the right to correct any errors or update information without notice, including after an order has been placed.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful, abusive, or harmful purposes, including but not limited to:

  • Violating laws or infringing intellectual property rights

  • Harassing, defaming, or discriminating

  • Uploading viruses or malicious code

  • Collecting personal data without consent

  • Circumventing security features

We reserve the right to terminate your access for any violation.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.
All products and services are provided “as is” and “as available”, without warranties of any kind.
In no case shall Yora or Yakria Private Limited, or their affiliates, be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Yora, Yakria Private Limited, and their affiliates, employees, and partners from any claims or damages arising from your breach of these Terms or violation of laws.

SECTION 15 – SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions will continue to apply in full force.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either party.
You may terminate them by ceasing to use our Services.
We may terminate your access at any time for non-compliance and you will remain liable for all outstanding amounts.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and us.
They supersede any prior agreements or communications.
Any ambiguity shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any transactions are governed by the laws of India, with jurisdiction in Tirupur, Tamil Nadu.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or modify them without prior notice.
Your continued use of the site constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service can be directed to:

Yora
support@theyora.com
Yakria Private Limited
5/175-3, Pottayampalayam Division,
Pukkulam, Tirupur (Dt) – 642 154, Tamil Nadu, INDIA
+91 90439 83944